These are a list of some of our policies and question that we are asked.
Money back guarantee on service?
We offer a satisfaction guarantee. Not to be vague, but we will make sure you are happy with our service. Software issues and hardware failures are common place with computers. Though we cannot always offer refunds on service, we promise to work with the customer to come up with a resolution.
How long are most service calls?
Service calls can vary since every issue is different, but the average is 1-1.5 hrs.
Do you come to us or is there a drop of location?
We offer in your home or office service. We charge a 1 hr. min. the clock starts when we arrive.